Privacy policy

Privacy Policy – Sieben

Last Updated: [05/02/2026]

Tech Sieben Private Limited (“Sieben”, “Company”, “We”, “Us”, or “Our”) values Your privacy and is committed to protecting Your personal information. This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You visit Our website, purchase Our products, or use Sieben applications, wearables, hearables, and related services (collectively, the “Services”).

By accessing or using Our Services, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Account – A unique account created for You to access Our Services.
Company – Tech Sieben Private Limited, operating under the brand “Sieben”.
Cookies – Small files placed on Your device to store browsing preferences and activity.
Country – India.
Device – Any device such as a computer, smartphone, wearable, or tablet used to access the Services.
Personal Data – Information that identifies or can identify an individual.
Sensitive Personal Data (SPDI) – Financial details, passwords, biometric and health information as defined under Indian IT Rules 2011.
Service Providers – Third-party vendors who assist Us in operating Our business and Services.
Usage Data – Automatically collected data such as IP address, device type, and browsing behavior.
You – The individual or entity using Our Services.

2. Information We Collect

We collect information to provide better services, improve product performance, and enhance user experience.

2.1 Personal Information

May include:

  • Name, Email Address, Phone Number

  • Billing and Shipping Address

  • Date of Birth, Gender, Height, Weight

  • Account Login Credentials

  • Payment Details (processed securely through third-party gateways)

2.2 Health & Activity Data (For Wearables/Hearables)

With Your consent, We may collect:

  • Steps, Sleep Data, Heart Rate, SpO2, Stress Levels

  • GPS Movement Path

  • Menstrual Cycle Information

  • Device Sync Data

2.3 Usage & Technical Data

  • IP Address, Browser Type, Operating System

  • Pages Visited, Time Spent, Clickstream

  • Device Identifiers, Battery Level, Signal Strength

  • Bluetooth / Wi-Fi Connectivity Signals

2.4 Media Access

With explicit permission, Our mobile app may access Your gallery for profile images or custom watch faces.

3. Cookies and Tracking Technologies

We use Cookies and similar technologies to:

  • Remember user preferences

  • Enable secure login

  • Analyze website performance

  • Improve marketing and personalization

You may disable cookies in your browser settings, though some features may not function properly.

4. How We Use Your Information

We use Your data to:

  • Provide and maintain Services

  • Manage user accounts and purchases

  • Process orders and payments

  • Deliver products and customer support

  • Send updates, offers, and promotional messages (opt-out anytime)

  • Improve product features and performance

  • Detect fraud and ensure security

  • Comply with legal obligations

5. Legal Basis for Processing

We process personal data based on:

  • Consent – When You grant permission.

  • Contractual Necessity – To fulfill purchases or services.

  • Legal Obligation – Compliance with applicable laws.

  • Legitimate Interest – Fraud prevention, analytics, service improvements.

6. Sharing of Information

We may share Your information with:

  • Service Providers – Payment gateways, logistics, cloud hosting, analytics.

  • Affiliates & Business Partners – For joint offers or services.

  • Legal Authorities – When required by law or court order.

  • Business Transfers – In case of mergers or acquisitions.

  • With Your Consent – For integrations like Google Fit or Apple Health.

We do not sell personal data to third parties.

7. Data Storage & Retention

Your data is stored on secure cloud servers (e.g., AWS). We retain data only as long as necessary to:

  • Maintain active accounts

  • Fulfill legal or tax obligations

  • Resolve disputes

  • Improve services

Usage data is generally retained for shorter periods unless required for security or legal compliance.

8. International Data Transfers

Your information may be processed outside Your country. We ensure appropriate safeguards and contractual protections when transferring data internationally.

9. Your Privacy Rights

You have the right to:

  • Access Your personal data

  • Correct or update information

  • Request deletion of data

  • Opt-out of marketing communications

  • Close Your account and request full data removal

Requests can be made by contacting Us via email listed below.

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age without parental consent. If We discover data from minors without consent, We will promptly delete it.

11. Medical & Product Disclaimer

Sieben products are designed for wellness and fitness purposes only and are not medical devices. Always consult a healthcare professional before beginning any health program. Prolonged wearing may cause irritation; discontinue use if discomfort occurs.

12. User Content & Community Guidelines

Users must not upload or share content that is illegal, harmful, defamatory, obscene, or violates intellectual property rights. We reserve the right to remove inappropriate content.

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of Namakkal, Tamil Nadu courts or arbitration.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If You have questions or data-related requests, contact:

Brand: Sieben
Company: Tech Sieben Private Limited
Email: dinesh@sieben-tech.com
Registered Address:
2,1/767/3, 2nd Cross, Raja Nagar,
Aandankovil East, Karur,
Tamil Nadu – 639002, India