Terms of service

Last Updated: [05/02/2026]

Welcome to Sieben, operated by Tech Sieben Private Limited (“Company”, “We”, “Us”, or “Our”).
These Terms of Service (“Terms”) govern Your access to and use of Our website, mobile applications, wearable/hearable products, and related services (collectively, the “Services”).

By accessing or purchasing from Our Services, You agree to be bound by these Terms. If You do not agree, please do not use the Services.

1. Eligibility

By using Our Services, You confirm that:

  • You are at least 18 years old or using under parental/guardian supervision.

  • You have the legal capacity to enter into a binding agreement.

  • All information You provide is accurate and complete.

2. Accounts and Responsibilities

  • You may be required to create an account to access certain features.

  • You are responsible for maintaining the confidentiality of Your login credentials.

  • You agree not to share Your account or use another user’s account without permission.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Services

  • We strive to display product colors, specifications, and images accurately; however, slight variations may occur.

  • Product availability is subject to stock. We may discontinue items without notice.

  • Wearables and hearables are intended for fitness and wellness purposes only, not medical diagnosis or treatment.

4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • We reserve the right to refuse or cancel orders due to pricing errors, suspected fraud, or stock unavailability.

  • Payments are processed through secure third-party gateways. We do not store full card details.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location or logistics issues.

  • We are not responsible for delays caused by courier services, natural disasters, or unforeseen events.

  • Risk of loss transfers to You upon delivery.

6. Returns, Refunds, and Replacements

Returns and refunds are governed by Our Refund & Return Policy available on the website.
Customized or personalized products are generally non-returnable unless defective.

7. Intellectual Property

All content on the Services — including logos, images, text, graphics, software, and product designs — is the property of Tech Sieben Private Limited or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, or distribute any material without written permission.

8. User Conduct

You agree not to:

  • Use the Services for illegal or unauthorized purposes.

  • Upload harmful, abusive, defamatory, obscene, or misleading content.

  • Attempt to hack, disrupt, or damage the website or applications.

  • Violate intellectual property rights or privacy of others.

We reserve the right to remove content or terminate access for violations.

9. Privacy

Your use of the Services is also governed by Our Privacy Policy, which explains how We collect and use personal information.

10. Third-Party Links and Integrations

Our Services may contain links or integrations with third-party platforms (e.g., payment gateways, fitness apps).
We are not responsible for the content, policies, or practices of third-party services.

11. Medical and Safety Disclaimer

Sieben devices and applications are designed for general wellness and activity tracking only.
They are not medical devices and should not be used for diagnosis, prevention, or treatment of any disease. Always consult a qualified professional for medical advice.

12. Limitation of Liability

To the fullest extent permitted by law, Tech Sieben Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from Your use of the Services.
Our total liability shall not exceed the amount paid by You for the product or service in question.

13. Indemnification

You agree to indemnify and hold harmless Tech Sieben Private Limited, its directors, employees, and affiliates from any claims, damages, or expenses arising out of Your misuse of the Services or violation of these Terms.

14. Termination

We may suspend or terminate Your access to the Services at any time if You violate these Terms or engage in harmful or fraudulent activities.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Namakkal, Tamil Nadu, or resolved through arbitration as permitted by law.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the Services indicates acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms, please contact:

Brand: Sieben
Company: Tech Sieben Private Limited
Email: dinesh@sieben-tech.com
Registered Address:
2,1/767/3, 2nd Cross, Raja Nagar,
Aandankovil East, Karur,
Tamil Nadu – 639002, India